Terms of Sale

1. Placing an order

You must be legally able to enter into a purchase contract or shop with the involvement of a parent or legal guardian.

Provide accurate billing, delivery and contact information. An order confirmation acknowledges receipt of your order. Acceptance occurs when we send the shipment confirmation.

If we cannot fulfill an order because of unavailable stock, a material listing error, payment failure or a reasonably identified fraud concern, we will contact you. Any payment collected for goods we cancel will be refunded in full.

We will not substitute a materially different product without your agreement.

2. Product descriptions and included items

Product details, specifications and included components are those expressly stated in the particular listing. Background props, additional discs and beanbags are excluded unless the listing specifically includes them.

A mini marker is a position marker rather than a full-size throwing disc. No competition approval, certification or tested flight rating is implied unless expressly stated and supported for the particular product.

Screen settings can affect displayed colors. This does not excuse a material difference between the product supplied and its description.

3. Prices, taxes and payment

Prices and checkout charges are displayed in U.S. dollars (USD). Displayed product prices include applicable sales tax.

Standard shipping within our delivery area is free, with no minimum purchase requirement. You will not be asked to pay additional shipping charges, taxes or import duties at delivery.

The payment methods actually displayed at checkout are available for your purchase.

If a material pricing error affects an order, we will contact you to offer the correct price or cancel the order with a full refund. We will not charge an increased price without your consent.

4. Delivery area

Orders ship from within the United States to the contiguous 48 U.S. states only.

We do not deliver to Alaska, Hawaii, U.S. territories, international destinations or military mailing addresses, including APO, FPO and DPO.

5. Processing, transit and delays

• Order processing and dispatch: 1–3 business days after successful payment and receipt of the information needed to fulfill the order.
• Estimated transit after dispatch: 3–5 business days.
• Estimated total delivery time: 4–8 business days.

Business days are Monday through Friday, excluding U.S. federal holidays. Weekend and holiday orders begin processing on the next business day.

Delivery times are estimates. If we cannot dispatch within the stated processing period, we will notify you, provide a revised shipment date where available and offer the choice of agreeing to the delay or cancelling the unshipped order for a full refund.

We will not require you to accept an indefinite delay. If we cannot fulfill your order, we will cancel it and refund in full. Cancellation refunds are issued within 3 business days, subject to any shorter period required by applicable law.

Tracking information is provided after dispatch. See our Shipping Policy for further details.

6. Order changes and cancellations

Contact us promptly to request a cancellation or address correction. If an order has not shipped, we can usually amend or cancel it. For a cancelled, unshipped order, we issue a full refund within 3 business days.

Once dispatched, changes depend on the carrier’s capabilities. We explain available options before asking you to agree to additional costs. Shipped orders may be returned under our return policy.

7. Returns

You may request an eligible return within 30 calendar days after delivery, including a return for a change of mind.

For a change-of-mind return, the item must be unused, complete and in the condition received. Include original packaging where reasonably available. These conditions do not prevent claims for damaged, defective, incorrect or materially misdescribed goods.

Contact support@pinecrestadventure.shop with your order number before sending a return. We provide a prepaid return label or another return arrangement at our expense.

Return address:
PINECREST ADVENTURE GOODS LLC
805 US 27 South
Cynthiana, KY 41031
United States

Please dispatch the return within 14 calendar days after receiving our instructions, unless agreed otherwise. A timely return request remains timely if our response or return arrangements take additional time.

We pay eligible return shipping and charge no restocking fee, return handling fee or return processing fee.

8. Refunds

We issue refunds to the original payment method within 3 business days after receiving an eligible return. The refund includes the amount paid for the returned item and any attributable tax.

A full eligible order return receives a refund of the full order amount. Standard outbound shipping is free, so no outbound shipping charge is deducted.

We notify you when the refund has been issued. Your bank or payment provider may take additional time to display the credit.

If a change-of-mind return does not meet the conditions, we explain the issue and discuss the next steps before making any deduction or disposing of the item.

See our Return and Refund Policy for the complete procedure.

9. Damaged goods and delivery problems

Contact us as soon as reasonably possible if an item arrives damaged, defective or incorrect, or if a shipment cannot be located.

We investigate and arrange an appropriate remedy. For confirmed transit loss or damage, this may include a replacement at no additional cost or a refund. A delivery scan alone does not automatically prevent investigation of a non-delivery report.

Photographs and packaging can assist our review, but their absence does not automatically invalidate a claim. Do not discard an affected item before contacting us unless retaining it would be unsafe.

10. Consumer rights and applicable terms

Nothing in these terms limits mandatory consumer rights, applicable warranties or liability that cannot lawfully be excluded or restricted.

Applicable U.S. federal law and Kentucky law govern these terms, subject to mandatory consumer protections applicable in your state of residence.

Read these terms together with our Terms of Service, Shipping Policy, Return and Refund Policy and Privacy Policy.

Updates apply prospectively and do not retrospectively reduce rights concerning orders already placed.